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Welcome to Onetouch AT Network Assistant

All-in-one Gigabit Ethernet troubleshooter for copper, fiber optic, and Wi-Fi networks.

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OneTouch AT Network Assistant

The OneTouch AT network assistant is an automated network troubleshooting tool that empowers IT professional teams to effectively validate, and troubleshoot Ethernet and Wi-Fi access networks

 

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Network technicians spend 25 percent of their time troubleshooting—taking time away from critical tasks such as deploying new technologies, and optimizing network performance. With most problems requiring an hour or more to solve and 40% requiring escalation, end-user productivity also suffers. Based on a recent NETSCOUT’ study, 72% of IT organizations operate without a standardized troubleshooting process. Making the situation worse is the fact that intermittent problems take more than twice as long to solve, and that staff spends on average five hours a week traveling to and from problem sites.

 

When IT organizations standardize the network troubleshooting process, technicians of various skill levels can solve more problems and be confident in the resolution.

The OneTouch™ AT Network Assistant

Reduces network troubleshooting time by standardizing network troubleshooting:

  1. An All-in-one network tester for wired and Wi-Fi network analysis and discovery
  2. Unique AutoTest profiles that provide “best practice” network troubleshooting methods for novice and expert technicians and identify the most common end user issues in about a minute
  3. Automated test trending and a cloud-based service that deliver long term results analytics and charting for faster identification of intermittent issues – even when technician is away
  4. Enhanced team collaboration through a simple web-remote interface and easy-to-use inline packet capture capability

By improving each step of the process, the OneTouch AT helps novice and expert network technicians solve more problems faster, escalate issues more efficiently and validate performance easily - saving up to a week of time each month.

Datasheet

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