OneTouch AT Network Assistant
The OneTouch AT network assistant is an automated network troubleshooting tool that empowers IT professional teams to effectively validate, and troubleshoot Ethernet and Wi-Fi access networks
All-in-one: a network troubleshooting tool combining infrastructure, network service and end-to-end path performance test in one tool
Versatile: The OneTouch AT has a modular design: select the G2 module that has dual 10/100/1G copper/fiber optic Ethernet test ports and 802.11a/b/g/n/ac Wi-Fi radio, or the 10G module that has 100M/1/10G copper and fiber Ethernet test ports
Standardize: Network engineers can pre-program AutoTest profiles for field technician that automatically run a suite of tests with the press of a button, enabling identification of the most common problems in about a minute
VoIP ready: the G2 Module troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring
Centralized Management: the Link-Live.com cloud portal offer visibility to all of test results and project progress from any NETSCOUT handheld network troubleshooting tools: LinkSprinter, LinkRunner AT, AirCheck G2 and OneTouch AT
Network technicians spend 25 percent of their time troubleshooting—taking time away from critical tasks such as deploying new technologies, and optimizing network performance. With most problems requiring an hour or more to solve and 40% requiring escalation, end-user productivity also suffers. Based on a recent NETSCOUT’ study, 72% of IT organizations operate without a standardized troubleshooting process. Making the situation worse is the fact that intermittent problems take more than twice as long to solve, and that staff spends on average five hours a week traveling to and from problem sites.
When IT organizations standardize the network troubleshooting process, technicians of various skill levels can solve more problems and be confident in the resolution.
The OneTouch™ AT Network Assistant
Reduces network troubleshooting time by standardizing network troubleshooting:
- An All-in-one network tester for wired and Wi-Fi network analysis and discovery
- Unique AutoTest profiles that provide “best practice” network troubleshooting methods for novice and expert technicians and identify the most common end user issues in about a minute
- Automated test trending and a cloud-based service that deliver long term results analytics and charting for faster identification of intermittent issues – even when technician is away
- Enhanced team collaboration through a simple web-remote interface and easy-to-use inline packet capture capability
By improving each step of the process, the OneTouch AT helps novice and expert network technicians solve more problems faster, escalate issues more efficiently and validate performance easily - saving up to a week of time each month.